At CallMyCA.com, we are committed to providing high-quality legal, tax, and compliance services. However, if you are not satisfied with our services or have paid in error, this Refund Policy outlines the circumstances under which you may be eligible for a refund.
1. Nature of Services
Please note that the services provided by CallMyCA.com involve personalized, professional, and time-sensitive tasks such as:
Income Tax Return Filing
GST Registration/Filings
Company Incorporation & Compliance
Legal Document Preparation
Business Advisory Services
Due to the nature of these services, refunds are subject to the provisions below.
2. Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
Duplicate Payment: If a customer has made more than one payment for the same service.
Service Not Rendered: If we are unable to provide the agreed-upon service due to reasons attributable solely to CallMyCA.
Technical Errors: If a payment was made due to a technical error or payment gateway malfunction and the service was not initiated.
Wrong Service Purchase: If a user has accidentally purchased a service and informs us within 24 hours, provided the service has not yet commenced.
3. Non-Refundable Cases
Refunds will not be issued in the following scenarios:
If the service has already been initiated or partially/fully completed.
Delay or failure caused due to customer’s inaction, incorrect information, or non-cooperation.
If government fees, challans, or statutory payments have already been made on your behalf.
Change of mind after payment or unwillingness to proceed.
4. Refund Process
To request a refund, please email us at support@callmyca.com with the following details:
Full Name
Registered Email Address
Order/Invoice Number
Reason for Refund Request
Date of Payment
Our team will review your request and respond within 7 working days. Approved refunds will be processed to the original mode of payment within 10 business days.
5. Cancellation of Services
If you wish to cancel a service, you must inform us in writing at support@callmyca.com as early as possible. Cancellations will be honored only if the work has not begun.
6. Contact Us
For any questions or assistance with refunds:
CallMyCA Support Team
Email: [support@callmyca.com]
Phone: [+91-9166222445]
Website: [https://callmyca.com]